How to find lost property left on a plane

Have you left your phone, wallet or other electronic device on a plane – well here’s who to contact at your airline to ensure you have the best chance of getting it back.

With thousands of items being left in the seat pocket or down the back of plane seats among other places, airlines have a professional system to help owners get their property back – so don’t give up on getting your goods back.

Here travel journalist and expert Pete Barden explains all you need to know about how to get your lost items back where they belong  - with you.

Woman stressed searching for item left on a planeDon't panic, it's likely you will be able to get your property back after leaving it on a plane  (Credit: Pixabay)

Will I get property left on a plane back?

It has been reported that Gatwick Airport returns around 85% of valuable items are returned to owners, with 30-40% of lower-value items, such as books, getting returned. So it’s certainly worth using the contact methods on this page – and sharing with friends who may have lost something.

Do these contacts look after lost baggage as well?

No. The list we have compiled is specifically targeting property that has been left on planes – such as those pricey Airpods left in the seatback pocket etc.

Contact information for lost property at major airlines

Left something on a plane? Use this contact information to start the process of getting it back.

Aer Lingus

Items lost on Aer Lingus planes can be reported to the airline's service provider by heading to this page

Air Canada

Lost something on an Air Canada flight, fill in this online lost property form located here

Air New Zealand

Request a search for your property left on an Air New Zealand flight by filling in this lost property form. 

American Airlines

Items lost on an American Airlines flight should be reported using this online lost property form here

British Airways

Flying to or from Gatwick, get on to
Flying to or from Heathrow call 01293 223457 or use online form here

Cathay Pacific

Call Cathay Pacific on 44 20 7660 8992 to report property left on a flight


Local contact numbers provided by easyJet can be found here for lost property.


If you’ve lost a piece of your property on board one of Emirate's aircraft, the airline says contact the lost property office at the airport where your flight landed.


If you lose property on a Jet2 plane, then call the airline's office at the airport you departed from - a list of links to the relevant telephone numbers can be found here.


A list of contacts for Ryanair lost property agents at airports can be found here


TUI says: 'If you leave something behind on the plane during your flight out, you'll need to contact the arrival airport and ask them to check their lost property.'

Virgin Atlantic

If you have left the airport, contact Virgin Atlantic about items left on the plane by SMS on 0748 133 9140 or WhatsApp them on 0344 209 7304

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Author: Pete Barden:

Twitter: @pete_barden

Pete Barden is a qualified journalist who has written and produced for publications including The Sun (, New Statesman Media Group, Whatcar? ( Stuff Magazine (, Fastcar Magazine (, Maxim Magazine and UK broadcast stations within the Heart network (Formerly GCAP). Pete specialises in motoring and travel content, along with news and production roles. You can find out more about Pete Barden on LinkedIn.

Read all articles by Pete Barden

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