Why Gen Z feel petrol station panic – and how to beat it

For many young drivers, getting behind the wheel is exciting. The sense of freedom, the ability to travel independently, the rush of music on the open road. But there’s one moment that’s sending a surprising number of Gen Z motorists into a cold sweat: pulling into a petrol station.

A recent survey in The Times revealed that more than six in ten drivers aged 18–24 admit to feeling anxious about refuelling their cars. Half confessed to running their tanks dangerously low to avoid the experience, and a quarter had even run out of fuel entirely.

Older or more experienced motorists may dismiss this as nerves, but for a generation raised on digital convenience and app-based everything, a busy forecourt can feel stressful and unfamiliar.

So why does the pump inspire panic – and what can young drivers do to ease the anxiety?

Research shows Gen Z drivers suffer anxiety when it comes to using petrol stations - sometimes causing them to run out of fuel (Photo by Pete Barden)

Why refuelling can feel intimidating

1. Fear of mistakes – choosing the wrong pump or struggling to open the filler cap can feel embarrassing under the gaze of other drivers.

2. Social pressure – queues, time pressure, and the bustle of a forecourt can make it feel like everyone is watching.

3. Hygiene worries – pump handles are often dirty, which can be off-putting for some drivers. Simply looking for a forecourt-supplied disposable glove can help allay such fears

4. Lack of familiarity – unlike using a phone app, there’s no “undo” button if you pick the wrong fuel.

Practical tips for confident refuelling

Which side is the filler cap on?

The small triangle arrow points to the side of the car on which the fuel filler nozzle is located  (Credit: Pete Barden)

Check the arrow next to the fuel pump icon on your dashboard fuel gauge. It points to the side of the car with the filler, so you know which way to line up.

Types of fuel explained

If you are unsure what your car takes, check the handbook or the inside of the fuel cap. Many caps are labelled “Unleaded only” or “Diesel only”.

Step-by-step guide

Common mistakes to avoid

Reducing the stress

Visit quieter forecourt times, such as late evening or mid-morning, to practise without pressure. Gloves or hand sanitiser can help with hygiene concerns. Setting a target, like filling to half a tank, can take the stress out of watching the numbers spin. And remember, you don't need to hit a round figure - it's completely up to you how much fuel goes in.

Building confidence

Refuelling is a skill like any other. The first few times may feel awkward, but most drivers quickly develop a routine. Over time, what once felt daunting becomes second nature.

Beyond the pump

This anxiety also reveals a broader cultural shift. Many young drivers see cars as tools rather than passions. Gen Z often combine driving with public transport, ride-hailing apps, or consider electric vehicles that can be charged at home, avoiding forecourts entirely. Regardless of fuel type, learning to refuel confidently is an important step toward independent driving.

The bottom line

Every motorist once had to learn. Check the arrow on your fuel gauge, confirm the correct fuel type, and take your time. Within a few visits, what once felt intimidating will become routine, and you’ll be able to drive with confidence knowing your tank is full.

 

 About us: Pete Barden Motoring and Travel News

See our privacy page here